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How pkr22 Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data protectionJazzCash & Easypaisa payment privacyRaast transfer recordsYour right to request dataClear retention policy
pkr22 How pkr22 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account security is built around a few concrete practices we keep consistent. Every login triggers an OTP sent to your registered mobile number, so access requires something only you hold. Payment data from JazzCash, Easypaisa and Raast transactions is transmitted over encrypted connections and stored separately from your account credentials. We review data access permissions internally on a regular schedule to limit who can see your records.

OTP Login Verification

Every account login requires a one-time password sent to your registered number. No one can access your account without that device in hand.

Payment Data Separation

JazzCash, Easypaisa and Raast transaction records are stored in an isolated environment, separate from your profile and login credentials.

Cookie and Session Control

Session cookies keep you logged in on your current device. You can clear these at any time through your browser settings without affecting your account balance or history.

Data Retention Transparency

We tell you the applicable retention period when you close an account. Active accounts retain records in line with legal requirements for regions where access is permitted.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data, want to request a copy of what we hold, or need to correct something on your account, our support team handles these requests directly. Reach out through any of the channels below and mention that your query is a data or privacy matter so it reaches the right team quickly.

Live Chat Open the chat widget inside your account dashboard. State it is a privacy request and our team will acknowledge it and respond with next steps.
Email Support Send your data request to our support email address found in your account settings. Include your registered mobile number for faster verification.
Account Help Centre Log in, go to Account Settings and select the Privacy section. From there you can initiate a data access or deletion request without contacting support directly.

Common Questions About Your Privacy on pkr22

These are the questions we hear most often about how your data is handled. If your question is not covered here, use the live chat or email route listed in the contact section above.

We collect your name, mobile number and any identity documents needed to verify withdrawals. Device and session data is also recorded automatically to protect your account from unauthorised access.

No. PIN authentication happens inside your JazzCash or Easypaisa app. We only receive the transaction reference and amount once the payment is confirmed by the wallet provider.

Yes. Log in and go to Account Settings, then select the Privacy section to submit a data access request. You can also send the request via our support email listed in your account.

We keep records for as long as your account is active and for the period required by applicable law in regions where the platform is accessible. We will confirm the exact period if you close your account.

We do not sell your personal data. We share data only with payment processors like Raast clearing networks and identity verification services strictly to operate your account and process payments.

Submit a deletion request through the Privacy section in Account Settings or contact us via live chat. We will confirm what can be deleted and what must be retained under applicable legal obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.